Anton Chudek
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Recent activity by Anton Chudek-
Sauna Cabin Espoo150 Premium | Finnish Indoor Sauna for 3 People
With the sauna cabin Espoo150 Premium, you bring genuine Finnish sauna feeling into your own home. The compact corner sauna offers space for up to 3 people and, with dimensions of 150 × 150 × 200 c...
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What requirements must I meet for a return?
You want to send something back? Here you will find out which requirements apply for a return – from deadlines to the condition of the goods to packaging and accessories. This way, the return will ...
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I don’t like my item. Can I return it?
More of a “Hmm…” than a “Wow”? That’s okay. Here you’ll find out how to return the item easily – within the statutory cancellation period – and what happens afterwards. This is the best way to proc...
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Who takes care of the collection of my freight goods?
In short: We do! You get in touch with us briefly, tell us why you want to return, and we commission the freight company. The freight company will then contact you directly – by phone – to arrange ...
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What happens after the return? How do I get my money back?
You have sent something back and are now wondering: “And my money?” Don’t worry, as soon as our colleagues in the returns warehouse have checked everything, a refund will be issued. Here you can se...
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I ordered the wrong item. How can I return it?
Don’t worry – it happens to the best of us. Within the 14-day cancellation period, you can return incorrectly ordered goods. We will collect freight items by arrangement. Collection costs may apply...
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Who bears the costs of a return?
Good question: Who pays for the return? The short answer: It depends. Here you will quickly find out who covers the return shipping costs and how the return process works smoothly. No fine print st...
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How can I change my delivery address?
Would you like to adjust the delivery address after placing your order? In this article, we will show you until when a change is possible, how best to contact us, and what alternatives are availabl...
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I need spare parts. Where can I find them?
You need a spare part for your Artsauna product? No worries! Here you will find out how to quickly find the right part – including tips on where to find the part number and how to send us an enquir...
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After unpacking, I found that my product is damaged. What do I do now?
Oh no, your item arrived damaged? We are really sorry! But don’t worry – we’ll sort it out quickly. To help you as fast as possible, please proceed as follows: Create a photo documentation Overall ...